BTCL | Bangladesh Telecommunications Company Limited

Telephone Bill Online	.bd & .বাংলা Domain	Complain Online	Rate Calculator

Our Services

Telephone

Enjoy Telephone and high-speed Internet (ADSL / GPON) connection simultaneously

Internet

Stay connected to the world through Leased Line Internet and VPN

Domain & Hosting

Get your country web-address on the Internet using the .bd/.বাংলা domain

Transmission

Enjoy service with Nation-Wide optical fiber connectivity and Co-Location facility

Bill

BTCL offers to print your Landphone bill online

Complain Online

Customers place their complain online and track their ticket

National Integrity Strategy	Grievance Redress System	Right to Information	Performance Management	Citiizen Charter

#	Title	Report
1	NIS of BTCL	2nd Quarter
2	NIS of Dhaka Telecom Region (East)	2nd Quarter
3	NIS of Dhaka Telecom Region (West)	2nd Quarter
4	NIS of Dhaka Telecom Region (North)	2nd Quarter
5	NIS of Dhaka Telecom Region (South)	2nd Quarter
6	NIS of Ctg Telecom Region	2nd Quarter
7	NIS of Rajshahi Telecom Region	2nd Quarter
8	NIS of Overseas Telecom Region	2nd Quarter
9	NIS of Transmission (East)	2nd Quarter
10	NIS of Transmission (West)	2nd Quarter

#	Title
1	BTCL Designated Officers' List
2	Information Publication Rule of BTCL

#	Title
1	APA of BTCL
2	APA of Dhaka Telecom Region (East)
3	APA of Dhaka Telecom Region (West)
4	APA of Dhaka Telecom Region (North)
5	APA of Dhaka Telecom Region (South)
6	APA of Ctg Telecom Region
7	APA of Rajshahi Telecom Region
8	APA of Overceas Telecom Region
9	APA of Transmission (East)
10	APA of Transmission (West)

#	Title
1	BTTB Ordinance-1979
2	Amendment-2006 Amendment-2010
3	Amendment-2008 Amendment-2009
4	Telecom Policy-1998
5	Wireless Telegraphy Act-1933
6	Telegraph Act-1885
7	ICT Act-2006 & Amendment-2009
8	ILDTS Policy-2007
9	BTRC Interconnection Regulations-2004
10	ICT Policy-2002
11	ICT Policy-2009-Bangla
12	Science & Technology Policy-1986
13	Constitution of Bangladesh (Bangla)
14	Post Office Act-1898
15	VAT (Value Added Tax) Act
16	Pay Scale (Civil) 2009
17	Pay_Scale_2009_correction_5thGrade_18012011
18	Public Procurement Act-2006
19	Act Amendment
20	Public Procurement Rules-2008
21	Rules Amendment
22	Public Procurement site: Central Procurement Technical Unit (CPTU) and eprocurement
23	Right to Information Act-2009
24	BTCL_Information_Officers_2013
25	Outsourcing Act 2008
26	Outsourcing Policy (Charge) 2012
27	Travel Allowance/ Daily Alowance-2011
28	TA/DA foreign tour-2012
29	Right to Information Act (Oct-2015)

BTCL Teleseba App (One Point)

BTCL Telesheba is a public service oriented application. It enables the subscribers of Bangladesh Telecommunications Company Limited (BTCL) to complain the services(Telephone, Internet-GPON, ADSL, Bill etc.) provided by BTCL. The complaints submitted by the subscribers will automatically notify the respective officers of BTCL so that they (BTCL Officers) can fix the complaints and notify the subscribers also. BTCL subscribers can get the complaints status through this application and give their feedback. Important features are:

Telephone, Internet and Bill related Complaint
Bill Query and Payment
Notifications for any actions on complaint
Customer Opinion/ Feedback

Testimonials

আমার স্বপ্ন হচ্ছে দেশের ১৬ কোটি মানুষকেই আমরা অনলাইনে আনব। এটা হচ্ছে আমাদের ওয়াদা।

সজীব ওয়াজেদ জয়

মাননীয় প্রধানমন্ত্রীর তথ্য-প্রযুক্তি বিষয়ক উপদেষ্টা

বিটিসিএল এর আধুনিক সেবা জনগণের দোরগোড়ায় পৌঁছে দেওয়া হবে।

মোস্তাফা জব্বার

গণপ্রজাতন্ত্রী বাংলাদেশ এর ডাক ও টেলিযোগাযোগ মন্ত্রী

বিটিসিএল এর এমওটিএন প্রকল্পের মাধ্যমে আধুনিক ট্রান্সমিশন যন্ত্রপাতি, উচ্চ ক্ষমতার আইপি যন্ত্রপাতি, রিং টাইপ অপটিক্যাল নেটওয়ার্ক, বিজনেস অটোমেশন ইত্যাদি কাজ সম্পন্ন করা হবে।